In this Privacy Policy, you can find out what information we collect about you when you visit the online store, use the VŠI 911Garažas app, or provide your data at any VŠI 911Garažas physical store, as well as what we do with this information, how long we store it, and who we transfer it to. You will also find important information about your rights regarding the processing of your data. The controller of your personal data is VŠI 911Garažas, code 134777619, R. Kalantos g. 32, Kaunas, LT 52494, tel. +370 660 00200, e-mail

We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter – the Regulation), the Republic of Lithuania Law on Legal Protection of Personal Data, and other legislation applicable to the processing of your personal data. The terms used in the Privacy Policy are to be understood as they are defined in the Regulation. You can contact our data protection officer by e-mail: or in writing: VŠI 911Garažas, R. Kalantos g. 32, Kaunas, LT-52494.

Persons under the age of 14 may not submit any of their personal data on our website. If you are under 14 years of age, you must obtain the consent of your parents or other legal representatives (guardians, curators) regarding the processing of your personal data before submitting your personal data on our website.

What information do we collect about you and what do we use it for?

Website browsing statistics

We are constantly improving the website and strive to make using the website as simple and convenient as possible. For this, we need to know what information is of most interest to our website visitors, which cities our website is visited from, how often visitors log in, what browsers they use, what website content they are interested in, what devices the website is read on, and so on.

We collect this information using Google Analytics, which allows us to record and analyse how website visitors use the website. You can learn more about Google Analytics and the information that it allows us to collect here >>

If you do not want Google Analytics to track your browsing, you can install the „Google Analytics“ opt-out browser add-on.


For this website to function properly, we store small data files – cookies – on your device. Most websites do the same thing.

What are cookies?

A cookie is a small text file that is stored on your device when you visit a website. This allows the website to “remember” your actions and preferences (such as your registration name, language, font size and other display options) for a certain period of time so you don’t have to re-enter them each time you visit or browse the website. Cookies also help to collect statistics about website traffic. Cookies are only stored if you confirm your consent in the pop-up message on the website, except for the cookies that are required to provide our services.

What do we use cookies for?

Our website uses cookies that:

  • recognise whether the visitor browsing the website has already visited before;
  • determine whether you have agreed to cookies being stored on your devices;
  • provide a list of the products you have viewed;
  • tailor the advertising shown to the visitor online according to the visitor’s browsing history on the website;
  • record statistics about website traffic;
  • remember the choices you made as a user of Google services.

The legal basis for the use of cookies is our legitimate interests to ensure the technical functionality of the website (such as operation of the shopping cart), and when cookies are used to remember your preferences or for the purpose of statistics or tailored advertising – your consent.

Further, in the “How to control cookies?” section, you can find out how to withdraw your consent to the use of cookies.

Direct marketing (sending advertising)

From time to time, we will send you news or offers if you gave your consent to this:

  • when registering or buying something on the website;
  • by subscribing to these messages in the newsletter section;
  • when you registered for a promotion, game or other ways to get a discount or other benefit.

We may provide advertising messages directly in the browser you use, if you agree to this.

The legal basis for sending these messages is your consent (Art. 6(1)(a) of the Regulation). You have the right to object to receiving direct marketing communications or opt-out at any time by clicking on the opt-out link in the e-mail, sending an SMS opt-out message, or managing your account settings.

Your personal data will be processed for the purpose of direct marketing for five years from the date of your consent and the last day of communication with you. If this period expires or if you withdraw your consent, your personal data will be immediately destroyed or no longer used for direct marketing purposes.

Providing personalised offers

We will use the data specified in your account and your purchase history to assess your needs and interests, so that we can offer you discounts on the products that you may need more. We perform this assessment (otherwise known as profiling) in an automated manner. We create customer profiles by evaluating various demographic characteristics and purchasing trends. For example, if you have purchased a vacuum cleaner on the website, we may add you to the user group that we plan to inform about promotions for vacuum accessories or replacement parts. We may automatically select and offer products that other customers of ours who have bought similar products as you have are usually interested in.

We will only use your data to select personalised offers if you did not object to this:

  • when registering or buying something on the website;

The legal basis for processing your data for profiling purposes is our legitimate interest to adapt our services as precisely as possible to the needs of our customers and make our business more efficient (Art. 6(1)(f) of the Regulation). You have the right to object at any time to your personal data being processed for profiling purposes by managing your account settings.